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IT-servicemanagement op basis van ITIL 2011 Editie notes (1st edition)

Pierre Bernard, René Visser - ISBN: 9789087538019

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View all 2 notes for IT-servicemanagement op basis van ITIL 2011 Editie, written by Pierre Bernard, René Visser. All IT-servicemanagement op basis van ITIL 2011 Editie notes, flashcards, summaries and study guides are written by your fellow students or tutors. Get yourself a IT-servicemanagement op basis van ITIL 2011 Editie summary or other study material that matches your study style perfectly, and studying will be a breeze.

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It goes without saying that a clear explanation about the ITIL lifecycle (life cycle): * Life cycle phase: Service strategy * Life cycle phase: Service design * Life cycle phase: Service transition * Life cycle phase: production Service * Life cycle phase: continuous Service improvement

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Notes, defenitions on IT service management course
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Based on IT service management based on ITIL 2011 edition. The document covers the following: * Introduction to the Service Lifecycle * Lifecycle phase: Service Strategy * Lifecycle phase: Service Design * Lifecycle phase: Service Transition * Lifecycle phase: Service Operation * Lifecycle phase: Continual Service Improvement

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IT-servicemanagement
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It goes without saying that a clear explanation about the ITIL lifecycle (life cycle): * Life cycle phase: Service strategy * Life cycle phase: Service design * Life cycle phase: Service transition * Life cycle phase: production Service * Life cycle phase: continuous Service improvement

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Notes, defenitions on IT service management course
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Based on IT service management based on ITIL 2011 edition. The document covers the following: * Introduction to the Service Lifecycle * Lifecycle phase: Service Strategy * Lifecycle phase: Service Design * Lifecycle phase: Service Transition * Lifecycle phase: Service Operation * Lifecycle phase: Continual Service Improvement

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