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CHAA QUESTIONS WITH VERIFIED ANSWERS LATEST UPDATE 2023
CHAA QUESTIONS 
WITH VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an 
inpatient stay must cross two midnights to be paid for under Medicare part A? 
OIG - ANSWER Which program is responsible for protecting the integrity of the 
Hospital and Human Services (HHS) program by detecting and preventing fraud? 
7 - ANSWER An effective compliance level has a minimum of how many levels? 
Creating standards of privacy - ANSWER Part o...
- Exam (elaborations)
- • 6 pages •
CHAA QUESTIONS 
WITH VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an 
inpatient stay must cross two midnights to be paid for under Medicare part A? 
OIG - ANSWER Which program is responsible for protecting the integrity of the 
Hospital and Human Services (HHS) program by detecting and preventing fraud? 
7 - ANSWER An effective compliance level has a minimum of how many levels? 
Creating standards of privacy - ANSWER Part o...
CHAA QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA QUESTIONS 
AND VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
What act requires language barriers to be identified and accommodated? - ANSWER 
American with Disabilities Act (ADA) under Title III 
What does AIDET stand for? - ANSWER Acknowledge, Introduce, Duration, 
Explanation and Thanks 
Two ways of obtaining customer feedback - ANSWER Active and Passive 
What is active customer feedback? - ANSWER The provider requests information from 
the patient 
What is passive feedback? - ANSWER The p...
- Package deal
- Exam (elaborations)
- • 5 pages •
CHAA QUESTIONS 
AND VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
What act requires language barriers to be identified and accommodated? - ANSWER 
American with Disabilities Act (ADA) under Title III 
What does AIDET stand for? - ANSWER Acknowledge, Introduce, Duration, 
Explanation and Thanks 
Two ways of obtaining customer feedback - ANSWER Active and Passive 
What is active customer feedback? - ANSWER The provider requests information from 
the patient 
What is passive feedback? - ANSWER The p...
CHAA PATIENT ENCOUNTERS QUESTIONS AND VERIFIED ANSWERS
CHAA PATIENT 
ENCOUNTERS 
QUESTIONS AND 
VERIFIED ANSWERS 
New Patient - ANSWER Someone who has not received any services from the provider 
(or another provider of the same specialty or subspecialty who is a member of the same 
practice) within the past three years. 
Established Patient - ANSWER Patient who has seen a provider within the past three 
years. 
Referring Physician - ANSWER Physician who transfers care of a patient to another 
physician. 
Network - ANSWER A group of provider...
- Package deal
- Exam (elaborations)
- • 7 pages •
CHAA PATIENT 
ENCOUNTERS 
QUESTIONS AND 
VERIFIED ANSWERS 
New Patient - ANSWER Someone who has not received any services from the provider 
(or another provider of the same specialty or subspecialty who is a member of the same 
practice) within the past three years. 
Established Patient - ANSWER Patient who has seen a provider within the past three 
years. 
Referring Physician - ANSWER Physician who transfers care of a patient to another 
physician. 
Network - ANSWER A group of provider...
CHAA Patient Access Level II QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA Patient Access 
Level II QUESTIONS 
AND VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
What is DAR stand for? - ANSWER Department Appointment Report 
What is the DAR used for? - ANSWER To see appointments on a specific date. You 
can check in appointments from here. 
Which services use the check in button? - ANSWER Scheduled services (CT, BD, US, 
Mam, etc.) 
How do you register a patient as confidential? - ANSWER In "encounter info" mark 
"private encounter" as yes. 
What is an appropri...
- Package deal
- Exam (elaborations)
- • 8 pages •
CHAA Patient Access 
Level II QUESTIONS 
AND VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
What is DAR stand for? - ANSWER Department Appointment Report 
What is the DAR used for? - ANSWER To see appointments on a specific date. You 
can check in appointments from here. 
Which services use the check in button? - ANSWER Scheduled services (CT, BD, US, 
Mam, etc.) 
How do you register a patient as confidential? - ANSWER In "encounter info" mark 
"private encounter" as yes. 
What is an appropri...
CHAA Master QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA Master 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
Customer service impressions are formed by the staff's ______ and _______ towards 
them. - ANSWER attitude and behavior 
_______ may be any patient, family member, visitor, physician, other hospital, 
personnel, third party payer, vendors, suppliers, etc. - ANSWER Customers 
Internal customers are people in other _______ , fellow ______, management, 
information services, etc. within the __________ who all work together in ...
- Package deal
- Exam (elaborations)
- • 4 pages •
CHAA Master 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
Customer service impressions are formed by the staff's ______ and _______ towards 
them. - ANSWER attitude and behavior 
_______ may be any patient, family member, visitor, physician, other hospital, 
personnel, third party payer, vendors, suppliers, etc. - ANSWER Customers 
Internal customers are people in other _______ , fellow ______, management, 
information services, etc. within the __________ who all work together in ...
CHAA Master QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA Master 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
Pre-Encounter refers to ________________________________________. - 
ANSWER Before the patient arrives at hospital. 
Encounter refers to ____________________________________________. - 
ANSWER The time while the patient arrives at the hospital. 
The responsibilities of the Access Representative are to: 
a. _______________ information 
b. appropriately identify the ________________ 
c. insure ___________________ for services 
...
- Package deal
- Exam (elaborations)
- • 12 pages •
CHAA Master 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
Pre-Encounter refers to ________________________________________. - 
ANSWER Before the patient arrives at hospital. 
Encounter refers to ____________________________________________. - 
ANSWER The time while the patient arrives at the hospital. 
The responsibilities of the Access Representative are to: 
a. _______________ information 
b. appropriately identify the ________________ 
c. insure ___________________ for services 
...
CHAA Healthcare Values and Ethics QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA Healthcare 
Values and Ethics 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
In a hospital setting, a caregiver must inform a patient there is no cure for the patient's 
disease. To avoid possibly causing serious psychological harm by telling the patient, 
"There is nothing else I can do for you," the caregiver tells the patient, "Although there is 
currently no cure for your disease, I will treat your symptoms and make you more 
comfortable. I will also keep you informed ...
- Package deal
- Exam (elaborations)
- • 17 pages •
CHAA Healthcare 
Values and Ethics 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
In a hospital setting, a caregiver must inform a patient there is no cure for the patient's 
disease. To avoid possibly causing serious psychological harm by telling the patient, 
"There is nothing else I can do for you," the caregiver tells the patient, "Although there is 
currently no cure for your disease, I will treat your symptoms and make you more 
comfortable. I will also keep you informed ...
CHAA exam QUESTIONS WITH 100% VERIFIED SOLUTIONS
CHAA exam 
QUESTIONS WITH 
100% VERIFIED 
SOLUTIONS 
Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an 
inpatient stay must cross two midnights to be paid for under Medicare part A? 
OIG - ANSWER Which program is responsible for protecting the integrity of the 
Hospital and Human Services (HHS) program by detecting and preventing fraud? 
7 - ANSWER An effective compliance level has a minimum of how many levels? 
Creating standards of privacy - ANSWER Part of an eff...
- Package deal
- Exam (elaborations)
- • 6 pages •
CHAA exam 
QUESTIONS WITH 
100% VERIFIED 
SOLUTIONS 
Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an 
inpatient stay must cross two midnights to be paid for under Medicare part A? 
OIG - ANSWER Which program is responsible for protecting the integrity of the 
Hospital and Human Services (HHS) program by detecting and preventing fraud? 
7 - ANSWER An effective compliance level has a minimum of how many levels? 
Creating standards of privacy - ANSWER Part of an eff...
CHAA Exam QUESTIONS AND ANSWER
CHAA Exam 
QUESTIONS AND 
ANSWER 
CHAA - ANSWER Certified Healthcare Access Associate 
NAHAM - ANSWER The National Association of Healthcare Access Management 
AIDET - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks 
Active Customer Feedback - ANSWER occurs when the provider requests information 
from the patient. Ex. Customer surveys, Customer comment cards and Customer 
callback programs 
Passive Customer Feedback - ANSWER Is the formal and informal process of obtaining 
an...
- Package deal
- Exam (elaborations)
- • 59 pages •
CHAA Exam 
QUESTIONS AND 
ANSWER 
CHAA - ANSWER Certified Healthcare Access Associate 
NAHAM - ANSWER The National Association of Healthcare Access Management 
AIDET - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks 
Active Customer Feedback - ANSWER occurs when the provider requests information 
from the patient. Ex. Customer surveys, Customer comment cards and Customer 
callback programs 
Passive Customer Feedback - ANSWER Is the formal and informal process of obtaining 
an...
CHAA EXAM MEDICARE QUESTIONS WITH 100% ANSWERS
CHAA EXAM 
MEDICARE QUESTIONS 
WITH 100% ANSWERS 
Medicare - ANSWER The federal health insurance program for: 
− People age 65 and older 
− People of any age with end stage renal disease 
− Certain disabled people under age 65 
Medicare Prefix A - ANSWER A - Primary wage earner 
Medicare Prefix B - ANSWER B - Entitled to benefits through 
spouse 
Medicare Prefix C - ANSWER C - Child 
Medicare Prefix D - ANSWER D - Widow 
Medicare Prefix D1 - ANSWER D1 - Widower 
Medicare Prefix W - ANSWE...
- Package deal
- Exam (elaborations)
- • 5 pages •
CHAA EXAM 
MEDICARE QUESTIONS 
WITH 100% ANSWERS 
Medicare - ANSWER The federal health insurance program for: 
− People age 65 and older 
− People of any age with end stage renal disease 
− Certain disabled people under age 65 
Medicare Prefix A - ANSWER A - Primary wage earner 
Medicare Prefix B - ANSWER B - Entitled to benefits through 
spouse 
Medicare Prefix C - ANSWER C - Child 
Medicare Prefix D - ANSWER D - Widow 
Medicare Prefix D1 - ANSWER D1 - Widower 
Medicare Prefix W - ANSWE...
NSG 120 Final Exam Questions Correctly Answers| LATEST UPDATE
NURS 6560 Fitzgerald Acute Care NP Exit Exam (150 Q & A) (Solution Enclosed): Walden University Acute Care NP Exit Exam v-2 with complete solutio
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EDF 6225 FOUNDATIONS OF ABA FINAL EXAM 2023 - UNIVERSITY OF WEST FLORIDA