MGMT 340 Final Exam Study Guide ,MGMT 340 Final Exam Study Guide

What do you think are the sources of the information Jim and his team collected? How do you think they collected all of that information? (5 points) If you were looking for alternative approaches for Petrie’s customer loyalty program, where would you look for information? Where would you start? How would you know when you were done? (5 points) Why shouldn’t Petrie’s staff build their own unique system in-house? (5 points)

1) Consider the E-R diagram in Figure 7-20. Based on this E-R diagram, answer the following questions: How many EMPLOYEES can work on a project? What is the degree of the Used_on relationship? Do any associative entities appear in this diagram? If so, name them. How else could the attribute Skill be modeled? What attributes might be attached to the Works_on relationship? Could TOOL be modeled as an associative entity? Why or why not? 2) The owner of two pizza parlors located in adjacent towns w...

Imagine the worst possible reports from a system. What is wrong with them? List as many problems as you can. What are the consequences of such reports? What could go wrong as a result? How does the prototyping process help guard against each problem? Given the guidelines presented in this chapter, identify flaws in the design of the Report of Employees shown below. What assumptions about users and tasks did you make in order to assess this design? Redesign this report to correct these flaws.

1.Using the guidelines from this chapter and other sources, evaluate the usability of the page design depicted in PE Figure 8-1. How would you incorporate help into the interface as shown in PE Figure 8-1? Describe how cookie crumbs could be used in this system. Are cookie crumbs a desirable navigation aid for this system? Why or why not? The page design depicted in PE Figure 8-1 links to an Order History page. Sketch a similar layout for the Order History page, following guidelines from Chapte...

1 .Consider the reasons implementations fail. For at least three of these reasons, explain why this happens, if there is one (or more) type of implementation likely to minimize the occurrence, and if there is one (or more) type of installation more likely to induce failure for this reason? 2. Two members of your project development team are disagreeing about the relative importance of training and documentation. Sam strongly believes that training is far more important because it will ensure th...

1.Why don’t information systems projects work out as planned? What causes the differences between the plan and reality? 2.Why is it important to document change requests? What happens if a development team doesn’t? 3.When a project is late, do you think that adding more people to do the work helps or not? Justify your answer. 4.What is the role of a pilot project in information systems analysis? Why do you think the Petrie’s team decided to do a pilot project before rolling out the cust...