STRAYER BUS430 WEEK 3 QUIZ 2
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STRAYER BUS430 WEEK 3 QUIZ 2 STRAYER BUS430 WEEK 3 QUIZ 2 (201 1
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Question 1
3 out of 3 points
Of the four performance perspectives of the balanced scorecard model, which is most relevant to operations managers?
a. financial
b. customer
c. innovation and learning
d. internal 
Question 2
3 out of 3 points
Which of the following would be an example of an innovation and learning performance measure?
a. employee satisfaction
b. earnings per share
c. design flexibility
d. product-related litigation
Question 3
3 out of 3 points
In regard to the value chain model, ef...
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STRAYER BUS430 WEEK 3 QUIZ 2•STRAYER BUS430 WEEK 3 QUIZ 2
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Question 1
3 out of 3 points
Of the four performance perspectives of the balanced scorecard model, which is most relevant to operations managers?
a. financial
b. customer
c. innovation and learning
d. internal 
Question 2
3 out of 3 points
Which of the following would be an example of an innovation and learning performance measure?
a. employee satisfaction
b. earnings per share
c. design flexibility
d. product-related litigation
Question 3
3 out of 3 points
In regard to the value chain model, ef...