Study guides, Class notes & Summaries

APCO FINAL EXAM QUESTIONS Modules 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14 | 140 Questions with 100% Correct Answers .

What does PSAP stand for: Public Safety Answering Point - ️️is a facility equipped and staffed to receive emergency calls requesting police, fire, EMS and other public safety services via telephone and other communication devices Professionalism is defined by (1.1) - ️️Who you are - inner character, what you do - behavior exhibited and how others perceive you - image projected Ethics (1.2) - ️️implies that it involves an individual's personal, professional and organizational ru...

APCO TEST SOLVED 2024

APCO EMD Exam Correctly Answered 2024 1. A successful EMD should: a. Be clear b. Be concise c. Use accurate speech d. All of the above e. None of the above - Answer -d. All of the above 2. Which of the following can be considered part of a local EMS System? a. Hospitals b. Air Ambulances c. Law Enforcement d. All of the above e. None of the above - Answer -d. All of the above 3. Which of the following is a Tier 1 level of training? a. Basic Life Support b. Advanced Life Support c...

APCO Modules 1-7 | Correctly Solved 2024 What does the term "PSAP" stands for? - Answer -Public Safety Answering Point Professionalism is defined by who you are, what you do, and how others perceive you. - Answer -true Ethics involves an individual's personal, professional, and organizational rules of conduct. - Answer -true What are the three primary disciplines of public safety communications? - Answer -??? The term "vital services" defines the primary functions or tasks of public sa...

APCO TEST STUDY GUIDE | Questions and Correct Solutions 2024 List the combined verbal and nonverbal elements that communicate to the telecommunicator the situation being reported - Answer -Comfortable tone Encourages conversation Demonstrates interest Signals understanding Message format List and describe the six components of the communications cycle - Answer -The sender: the person who initiates the conversation Receiver: The target of the conversation. Can be a person or group. Mes...

APCO PST1 Study Guide | Questions and Correct Solutions 2024 The term "PSAP" stands for "Public Safety Access Point" - Answer -FALSE Professionalism is defined by who you are, what you do and how others perceive you. - Answer -TRUE Ethics involves an individual's personal, professional and organizational rules of conduct. - Answer -TRUE The operational relationship between telecommunicators, supervisors and managers is defined by the PSAP's: - Answer -Chain of Command The three p...

APCO FINAL EXAM QUESTIONS Modules 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14 | Questions and Verified Solutions 2024 T/F: The term "PSAP" stands for Public Safety Access Point. - Answer -False T/F: Professionalism is defined by who you are, what you do, and how others perceive you. - Answer - True T/F: Ethics involves an individual's personal, professional, and organization rules of conduct. - Answer - True T/F: The three primary fields of public safety communications are law en...

APCO Public Safety Telecommunicator Questions and Correct Solutions 2024 T or F Emergency calls can come in on any line? - Answer -TRUE T or F Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. - Answer -TRUE The most important information we need to obtain from the caller is ______ since no other information will be helpful without the ________. - Answer -Location, location The acronym ______ is used to obtain information on vehicles. ...

APCO Test Questions and Correct Solutions 2024 The term PSAP stands for public safety access point - Answer -False Professionalism is defined by who you are, what you do, and how others perceive you - Answer -True Ethics involves an individuals personal, professional, and organizational rules of conduct - Answer -True The three primary fields of public safety communications are law enforcement, fire service, and emergency management - Answer -False The term vital services defines the prim...

APCO FIRE SERVICE COMMUNICATIONS Exam Questions With 100% Correct Answers FIRE TETRAHEDRON - answer4 factors necessary for fire: HEAT + FUEL + OXYGEN and a CHEMICAL CHAIN REACTION ADMINISTRATION DIVISION - answerChief, Support Staff, Payroll COMMUNICATION DIVISION - answerCall takers/ Dispatcher FIRE PREVENTION + INVESTIGATION - answerBuilding inspectors, Arson Investigators, Public Education OPERATIONS - answerCaptain, Driver, Firefighter TECHNICAL OPERATIONS - answerHigh Angle, HAZMA...

APCO Module 4 Exam Questions With 100% Correct Answers Explain why it is important to answer calls promptly. - answerEach ring of the telephone seems like an eternity to the caller. The longer the caller waits, the more they slip into a crisis state. Describe why the telecommunicator should never assume multiple calls regarding the same incident are redundant or irrelevant. - answerNew callers may: - have a better view, understanding or position of relaying information - have more curren...