Hotel Lodging Study guides, Class notes & Summaries

A guest's perception of the relationship between what was paid for a hospitality product or service relative to what was received for the payment is called value. Which answers the question "What do we want to create? Vision. Which is the act of granting employees the authority (power) to make key decisions within their areas of responsibility? Empowering. Which tool clarifies how a hotel will add value for guests, employees and others? Mission. Which is a universal need of all hotel gue...

A guest's perception of the relationship between what was paid for a hospitality product or service relative to what was received for the payment is called value. Which answers the question "What do we want to create? Vision. Which is the act of granting employees the authority (power) to make key decisions within their areas of responsibility? Empowering. Which tool clarifies how a hotel will add value for guests, employees and others? Mission. Which is a universal need of all hotel g...

HOTEL LODGING FINAL EXAM!! QUESTIONS AND ANSWERS 1. A guest's perception of the relationship between what was paid for a hos- pitality product or service relative to what was received for the payment is called: value. 2. Which answers the question "What do we want to create?: Vision. 3. Which is the act of granting employees the authority (power) to make key decisions within their areas of responsibility?: Empowering. 4. Which tool clarifies how a hotel will add value for guests, employe...

HOTEL LODGING FINAL EXAM

A guest's perception of the relationship between what was paid for a hospitality product or service relative to what was received for the payment is called - value. Which answers the question "What do we want to create? - Vision. Which is the act of granting employees the authority (power) to make key decisions within their areas of responsibility? - Empowering. Which tool clarifies how a hotel will add value for guests, employees and others? - Mission. Which is a universal need of all h...

A guest's perception of the relationship between what was paid for a hospitality product or service relative to what was received for the payment is called - value. Which answers the question "What do we want to create? - Vision. Which is the act of granting employees the authority (power) to make key decisions within their areas of responsibility? - Empowering. Which tool clarifies how a hotel will add value for guests, employees and others? - Mission. Which is a universal need of all h...