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Problem Determination (RWSW201) Exam Questions and Answers
What does HMM stand for? - ans-Hardware Maintenance Manual 
 
Lenovo does not offer in-home or onsite service. - ans-FALSE 
 
What question needs to be asked after determining the component with a problem? - ans-When does the issue occur? 
 
What are some determining questions to ask when an issue occurs? (Select all that apply) - ans-Does the problem happen when at work or at home? and Does the issue happen when connecting to a Wireless Access Point? 
 
Sealed battery warranty servi...
- Exam (elaborations)
- • 2 pages •
What does HMM stand for? - ans-Hardware Maintenance Manual 
 
Lenovo does not offer in-home or onsite service. - ans-FALSE 
 
What question needs to be asked after determining the component with a problem? - ans-When does the issue occur? 
 
What are some determining questions to ask when an issue occurs? (Select all that apply) - ans-Does the problem happen when at work or at home? and Does the issue happen when connecting to a Wireless Access Point? 
 
Sealed battery warranty servi...