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Business Communication Practice Test Questions with Correct Answers
Which of the following is the best example of a soft skill? - Answer-Following proper 
business etiquette when speaking with a customer 
Effective nonverbal messages and oral communication skills are examples of - AnswerSoft skills 
Which of the following has resulted from the prominence of virtual teams? - AnswerWork is increasingly viewed as what you do rather than a place you go 
Which statement about teams is most accurate? - Answer-Poorly functioning teams 
avoid conflict. 
A meeting sh...
- Exam (elaborations)
- • 11 pages •
Which of the following is the best example of a soft skill? - Answer-Following proper 
business etiquette when speaking with a customer 
Effective nonverbal messages and oral communication skills are examples of - AnswerSoft skills 
Which of the following has resulted from the prominence of virtual teams? - AnswerWork is increasingly viewed as what you do rather than a place you go 
Which statement about teams is most accurate? - Answer-Poorly functioning teams 
avoid conflict. 
A meeting sh...
Business Communication Practice Exam Questions and Answers
Front Side - Answer-Back Side 
factoring - Answer-breaking it down into its component parts so that you will know what 
you need to collect 
direct quotation - Answer-contains the exact words of another 
executive summary - Answer-abstract or synopis is a condensed version of the body of 
the report 
cross tabulation - Answer-a process by which two or more pieces of data are analyzed 
together 
documentation - Answer-identification of sources by giving credit to another person 
either in the...
- Exam (elaborations)
- • 7 pages •
Front Side - Answer-Back Side 
factoring - Answer-breaking it down into its component parts so that you will know what 
you need to collect 
direct quotation - Answer-contains the exact words of another 
executive summary - Answer-abstract or synopis is a condensed version of the body of 
the report 
cross tabulation - Answer-a process by which two or more pieces of data are analyzed 
together 
documentation - Answer-identification of sources by giving credit to another person 
either in the...
Business Communication Exam Questions and Correct Answers
Knowledge and information workers must be able to think critically, make decisions, and 
- Answer-Communicate information to others 
Which of the following statements about global competition is least accurate? - AnswerOnly medium and large companies compete globally 
Robert must send an e-mail message to a client in turkey. He is carefully selecting his 
words to ensure that his Turkish client will understand him. Which part of the 
communication process? - Answer-Message encoding 
As her s...
- Exam (elaborations)
- • 8 pages •
Knowledge and information workers must be able to think critically, make decisions, and 
- Answer-Communicate information to others 
Which of the following statements about global competition is least accurate? - AnswerOnly medium and large companies compete globally 
Robert must send an e-mail message to a client in turkey. He is carefully selecting his 
words to ensure that his Turkish client will understand him. Which part of the 
communication process? - Answer-Message encoding 
As her s...