IT Service Management

NHL Stenden Hogeschool (NHL)

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IT-servicemanagement IT-servicemanagement
  • IT-servicemanagement

  • Summary • 20 pages • 2018
  • It goes without saying that a clear explanation about the ITIL lifecycle (life cycle): * Life cycle phase: Service strategy * Life cycle phase: Service design * Life cycle phase: Service transition * Life cycle phase: production Service * Life cycle phase: continuous Service improvement
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