University of Applied Sciences
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Majors at University of Applied Sciences
Notes available for the following studies at University of Applied Sciences
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Information Technologies 1
Latest notes & summaries University of Applied Sciences
Based on IT service management based on ITIL 2011 edition. The document covers the following: * Introduction to the Service Lifecycle * Lifecycle phase: Service Strategy * Lifecycle phase: Service Design * Lifecycle phase: Service Transition * Lifecycle phase: Service Operation * Lifecycle phase: Continual Service Improvement
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University of Applied Sciences•IT Service Management
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IT-servicemanagement op basis van ITIL 2011 Editie • Pierre Bernard, René Visser• ISBN 9789087538019
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All you need for OS• Bydanilznz
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Based on IT service management based on ITIL 2011 edition. The document covers the following: * Introduction to the Service Lifecycle * Lifecycle phase: Service Strategy * Lifecycle phase: Service Design * Lifecycle phase: Service Transition * Lifecycle phase: Service Operation * Lifecycle phase: Continual Service Improvement