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Service Industry

Avans Hogeschool (Avans)

Here are the best resources to pass Service Industry. Find Service Industry study guides, notes, assignments, and much more.

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IBMS Y1Q2 Services Summary

  • IBMS Y1Q2 Services Summary

  • Summary • 11 pages • 2017
  • A brief summary for the weeks 1 to 7. The information provided comes from the training session notes, powerpoints as well as additional info from the books.
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Service Industry Q2 Service Industry Q2

  • Service Industry Q2

  • Summary • 17 pages • 2017
  • -Kotler (6th Edition) pp. 251-253 -Bozarth & Handfield (4rd Edition) pp. 66-74 Bozarth & Handfield (4thEdition) pp. 63-71 AND Van Looy (3rd Edition) Service Management pp. 147-153 Designing the servicescape -Kotler (6th Edition) pg. 255-256 AND Parasuraman, Zeithaml, &Berry (1985) -Maister (1986) “The Psychology of Waiting Lines” AND Bozarth & Handfield (3rd Edition) pp. 178-180 and 195- 196 (4rd Edition) pp. 174-176 and 190-191 AND Kotler (6th Edition) pg. 256 -Bozarth & Handfield (3rd Edi...
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Service Industry Summary Y1Q2

  • Service Industry Summary Y1Q2

  • Summary • 20 pages • 2017
  • Summary of IBS Service Industry of Y1Q2. Explained with figures and schedules.
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Service industry Y1Q2 IBMS Service industry Y1Q2 IBMS

  • Service industry Y1Q2 IBMS

  • Summary • 27 pages • 2016
  • Dit is een samenvatting van alle stof/slides die behandeld zijn in de lessen!
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IBMS - Service Industry, summary Q2 IBMS - Service Industry, summary Q2

  • IBMS - Service Industry, summary Q2

  • Summary • 20 pages • 2016
  • Available in package deal
    • Een samenvatting van de lessen van het vak 'Service Industry' in kwartaal 2 van de opleiding 'International Business and Management Studies' te Avans Hogeschool. De gebruikte boeken zijn 'Phillip Kotler – Principles of Marketing, European edition' en 'Cecil C. Bozarth, Robert B. Handfield - Introduction to Operations and Supply Chain Management'
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