Customer Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Customer? On this page you'll find 52083 study documents about Customer.
Popular textbooks 'Customer' · Show all (15) Hide
Customer Engagement
1 documents
Services Marketing: Integrating Customer Focus Across the Firm
Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler
3 documents
Customer Relationship Management: Formulating Strategy In Two Case Studies
Mathew Tuward
1 documents
EBK: Services Marketing: Integrating Customer Service Across the Firm 4e
Alan Wilson, Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler
2 documents
Value-Ology: Aligning Sales and Marketing to Shape and Deliver Profitable Customer Value Propositions
Simon Kelly, Paul Johnston
1 documents
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CAS1501 Assignment 3 (COMPLETE ANSWERS) Semester 1 2024 (716429) - DUE 16 April 2024
- Exam (elaborations) • 18 pages • 2024
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CAS1501 Assignment 3 (COMPLETE ANSWERS) Semester 1 2024 (716429) - DUE 16 April 2024 ;100% TRUSTED workings, explanations and solutions. for assistance Whats-App.......0.6.7..1.7.1..1.7.3.9......... Read the following CASE STUDY: 
 
CASE STUDY 
Position advertised: Head: Internal Audit 
Recruiter: Financial Recruitment 
Job Ref: JHB00521/EG 
Date posted: Thursday, 14 March 2024 
Location: SANDTON, South Africa 
Salary: R3600000 Annually 
SUMMARY: 
An esteemed company in the financial sector with...
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AUI3702 Assignment 2 (COMPLETE ANSWERS) Semester 1 2024 - DUE 8 April 2024
- Exam (elaborations) • 10 pages • 2024 Popular
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AUI3702 Assignment 2 (COMPLETE ANSWERS) Semester 1 2024 - DUE 8 April 2024 ;100% TRUSTED workings, explanations and solutions. for assistance Whats-App.......0.6.7..1.7.1..1.7.3.9 .......... QUESTION 1 20 MARKS 
Luxury Outdoor Limited is a manufacturer of patio furniture and outdoor cushions. The production process is labour-intensive, and all patio furniture and outdoor cushions are custom-made. For this reason, labour costs represent the major portion of costs. 
Luxury Outdoor Limited has an ...
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Analysis of Customer Data (880655-M-6)
- Summary • 65 pages • 2023
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Course grade: 9.0. Extensive summary for the course Analysis of Customer Data. The summary contains the content of all lectures and tutorials, including additional notes and explanations. The course is taught by dr. B. Cule and dr. G. Napoles, as part of the MSc Data Science & Society at Tilburg University.
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Summary Customer Analytics
- Summary • 26 pages • 2023
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Summary of Module 1 - Module 5 of Customer Analytics 2023/2024 of the lecture slides, theory in the labs and some additional explanations.
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Samenvatting major Customer Experience Management | Periode 3 (jaar 1) | Communicatie (HR)
- Class notes • 43 pages • 2023
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Dit document biedt een uitgebreide samenvatting met aantekeningen van de major Customer Experience Management (CEM) die wordt gegeven in het eerste jaar van de opleiding Communicatie aan Hogeschool Rotterdam. 
 
In de aantekeningen vind je onder andere informatie uit de Storybehinds (kennisclips in de Sways die er toen nog waren in coronatijd), Explore More's, gastcolleges, workshops en meer. Hierin is ook de theorie uit het boek Marketing Design met Customer Journey Mapping samengevat in inzic...
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Summary of all lectures Managing Customer Experience and Value
- Summary • 27 pages • 2024
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This contains the notes/summary of all lectures, week 1-7, from Managing Customer Experience and Value, for RUG-students. 
Summary of all the required articles is also available.
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NRF Customer service exam study guide_ Questions/Answers 2022-23.
- Other • 16 pages • 2023
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NRF Customer service exam study guide_ Questions/Answers 2022-23. 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants 
 
A new customer comes into your department, but you are helping another customer. You should: 
 
• Focus all your attention on your current customer 
• Let the new customer wait his turn until you have complet...
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Summary Customer Analytics 2022/2023 - All Lectures and Web Clips
- Summary • 48 pages • 2022
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Summary of all the lectures and web clips for the course Customer Analytics. Not in a bullet-list type of way so you have to figure everything out yourself, but in clear, concise language. This file contains all the material discussed in the lectures and web clips.
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Semester 1 Customer Experience Management (CEM)// Communicatie jaar 2
- Summary • 83 pages • 2023
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Samenvatting van ALLE tentamenstof. Alle lessen zijn ook samengevat (denk aan story behind, explore more en de artikelen bij elke week) en in het bestand te vinden. Alles wat je nodig hebt voor bijvoorbeeld een open boek tentamen of om je gesloten tentamen te leren. Het bestand is overzichtelijk in gedeeld zodat je alles snel kunt vinden.
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All required articles summarized for Managing Customer Experience and Value
- Package deal • 7 items • 2024
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This bundle contains all summaries of the required articles. This is all that is needed for the exam. For the course Managing Customer Experience and Value, EBM075B05, RUG.
It is possible to also buy a summary of the lectures.
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Customer and Marketing Analytics (E_MKT_CMA) lecture notes + video tutorials
- Summary • 53 pages • 2023
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This is a summary of all the lectures for the course CMA at the VU
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Customer journey mapping - 9,1 beoordeeld
- Other • 49 pages • 2023
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Dit verslag is gemaakt voor customer journey mapping vanuit hogeschool Leiden. Dit verslag is het hoogste beoordeeld ooit op de hogeschool Leiden. Het bevat het gehele verslag, met de onderdelen ruwe customer journey mapping, deskresearch, probleemformulering, onderzoeksopzet, de bevinding uit interviews en de verwachte customer journey map.
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