Explain dmaic Study guides, Class notes & Summaries

QUALITY correct answers Degree to which a set of inherent characteristics of a product or service, fulfill requirements - ISO Explain DMAIC correct answers DEFINE MEASURE ANALYZE IMPROVE CONTROL Voice Of Customer Requirements (VOC Steps) correct answers 1. Take the exact voice of customer 2. Excerpts from customers showcasing need 3. Critical to Quality (CTQ) requirements - write customer need in measurable terms Explain the Cause-Solution Matrix (x axis label: SOLUTION, y: CAUS...

Unit 6 Saxon Fields Theme Park Ltd report and presentation structure: At the top of your report in the header first make sure that the “Different first page” box is ticked so that the header is only shown on the first page. Then in the header insert a title for the report that outlines its main contents, what business it is for and who it has been compiled by. Example: Formal report on the current management challenges faced by Saxon Theme Parks Ltd and the suggested management propo...

What does DMAIC stand for correct answers Define, Measure, Analyze, Improve, Control Define correct answers Covers the project Charter, customer needs and requirements and process mapping measure correct answers describes how to identify the right thing to measure, how to create a plan to collect that data, and how to baseline the process analyze correct answers explain how to come up with a long list of possible root causes to a problem, narrow that list down to a short list and then ...

WGU C215 Q Bank For CPHQ Practice Questions And Answers A healthcare quality management professional has all of the following responsibilities toward improving patient safety EXCEPT: 1) Appointing a supervisor for a patient safety program 2) Incorporating new technology into a patient safety program 3) Helping to develop a patient safety program 4) Setting and reviewing goals for a patient safety program Correct Ans - 1) Appointing a supervisor for a patient safety program In terms o...

Patient Experience definition (Beryl Institute) The sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. CIQ Cultural IQ test: Measures cultural engagement with 10 questions on a scale of 1-10 What 3 elements do patients use in choosing healthcare? 1- Cost 2- Quality 3- Service transformational leadership inspiring and championing followers to make the best decisions so that they might become le...

CPXP Exam Questions and Answers Already Passed Patient Experience definition (Beryl Institute) The sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. CIQ Cultural IQ test: Measures cultural engagement with 10 questions on a scale of 1-10 What 3 elements do patients use in choosing healthcare? 1- Cost 2- Quality 3- Service transformational leadership inspiring and championing followers to make the best decisions so th...

QUESTIONS AND ANSWERS

CCM Exam 90 Questions with Verified Answers Precertification is also known as: - CORRECT ANSWER prospective review The CCM is with a patient who is discussing suicidal thoughts. The MOST important question to ask the patient is - CORRECT ANSWER Do you have a plan The Health Effectiveness Data and Information Set (HEDIS) is - CORRECT ANSWER a widely used set of performance measures developed and maintained by the National Committee for Quality Assurance (NCQA) Telephonic case managers...

the process of finding correlations or patterns among the data - facilitates data exploration - extract useful knowledge hidden in data - Answer- data mining using patient data for any purpose beyond providing care for the individual patient brings with it some tricky issues regarding privacy, and keeping the information from falling into the wrong hands. There are significant legal issues related to the use of patient data in data mining efforts, specifically related to the de-identificati...

CQA Exam 190 Questions with Verified Answers How should effective audit program operate as an extension of the function of management? - CORRECT ANSWER It identifies with systems, not people. Suboptimization can be defined as - CORRECT ANSWER the optimization of one process component at the expense of the performance of other components or the entire system The audit client has primary responsibility for which of the following? - CORRECT ANSWER Determining the need for an audit The f...