Itil® Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Itil®? On this page you'll find 22 study documents about Itil®.
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ITIL® 4 Foundation | Practice Exam #1 completed 2022
- Exam (elaborations) • 12 pages • 2022
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ITIL® 4 Foundation | Practice Exam #1 completed 2022d 
What is the definition of a service? 
 
a) The means by which an organization is directed and controlled 
 
b) A set of specialized organizational capabilities for enabling value to customers 
 
c) A method for visualizing work, identifying potential blockages and resource conflicts, and managing work in progress 
 
d) A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having ...
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ITIL v3 Foundation Practice Exam #1.docx new 2021 practice exam solution questions and answers
- Exam (elaborations) • 12 pages • 2021
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- $15.49
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ITIL v3 Foundation Practice Exam # new 2021 practice exam solution questions and answers 
1. What BEST describes a definitive media library (DML)? 
a) Secure location that holds definitive hardware spares 
b) Secure library where definitive authorized versions of 
 all media configuration items (CIs) are stored and protected 
c) Database that contains definitions of all media CIs 
d) Secure library where definitive authorized versions of 
 all software and back-ups are stored and protected 
2....
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